Issue #9
Hello, All!
This issue of the SirsiDynix Gazette is a brief one. It's just a reminder to not manually create bills for overdue fines that have accrued on items that the patron claims to have lost.
WorkFlows Function Alert
Please do not manually create a bill for overdue fees on lost items!
WorkFlows will not subtract a manually created bill from the running tally of fines that it keeps on overdue items. This means that if the item is returned or the patron decides to pay for the lost item, then WorkFlows will create a bill for the full overdue amount plus any lost item fees. It will not subtract the amount that the patron paid if an overdue fee bill was manually created.
If a patron requests time to look for a potentially lost item, but they would like to immediately pay the overdue fees that have accrued on that item, then please explain that they cannot pay for overdue fees separate from a lost item fee.
Please consult with your Head Librarian or the Librarian on duty if the patron needs to have a hold lifted on their account for registration or other ACC related purposes.
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